Overview

You try to load a configuration (deploy.zip) on Actional Monitor v10.x that you have exported from an Aurea Monitor version 12.x (eg. from an already upgraded non-prod environment to prod that isn't yet upgraded).

When trying to import you get the below error message:

CFGMGR0031: When loading configuration information, expected to find a ProductName of 'ActionalIntermediary' but found a value of: 'AureaMonitorIntermediary'. Please run the database migration tool.

Information

Importing the configuration from a higher version to a lower version is not supported.

The error message is because the configuration file checks the Product Names in the configuration file. The product names in the configuration file of version 10.x (ActionalIntermediary) and version 12.x (AureaMonitorIntermediary) are different. This error message is expected in such cases (works as designed).

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